What will you do?
Responsible for installation, shifting, reactivation, speed/technology up-gradation for airtel broadband / DTH&surveillance customers in the defined area Responsible for timely installation along with the quality of installation /workmanship.
Responsible for seamless installation experience Responsible for process & SoP adherence Responsible for productivity as per defined criteria Responsible for maintaining desired/defined etiquettes duringa visit at customer premises
Responsible for KPI delivery as per target
Responsible for identification of improvement areas &definecorrective actions
Responsible for continuous improvement in customer experience
S2S activities (New sales, rental upgrade, technology migration, LoB products, etc)
Responsible for timely material consumption Work closely with all stakeholders to ensure smooth operations. Improvement of Conversion, TAT, Quality of workmanship.
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